Returns & Exchanges
Bonanza Satrangi offers a hassle-free 14-day return and exchange policy for all unworn apparel and accessories with original tags attached. We are committed to ensuring your complete satisfaction with every purchase from our latest collections.
Initiate Request
Contact our customer service team via email or WhatsApp within 14 days of delivery to request a Return Authorization Number.
Pack Items
Securely pack the items in their original packaging, ensuring all brand tags, care labels, and the original invoice are included.
Shipping
Send the package back to our central warehouse using a traceable courier service; please note that return shipping costs are the responsibility of the customer.
Inspection and Refund
Once our quality assurance team approves the returned items, we will process your exchange or issue a store credit voucher within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing